Cancellation after the order has been dispatched is not possible; in cases where the order has been dispatched, the customer is required to receive the order.
Cancellation is not valid until the customer has confirmed with Vital Concept by email and this email has been acknowledged by Vital Concept (info@vitalconcept.com).
Where stock may be unavailable Vital Concept reserves the right to cancel any order, we will notify the customer of a replacement or any equivalent products where possible.