en bg
Log in

Cancellation

  • Cancellation after the order has been dispatched is not possible; in cases where the order has been dispatched, the customer is required to receive the order.
  • Cancellation is not valid until the customer has confirmed with Vital Concept by email and this email has been acknowledged by Vital Concept (info@vitalconcept.com).
  • Where stock may be unavailable Vital Concept reserves the right to cancel any order, we will notify the customer of a replacement or any equivalent products where possible.